Start typing here

Agenda 2020




Agenda for EIF2019, 3 October, 2019. Please note it is subject to change and any unforseen events that may arise for our speakers.



The focus of the conference is twofold – 1) to look at trends shaping our industry to 2030 and 2) to look beyond our European borders for a broader perspective and how a number of insurance nations are building propositions unhampered by legacy systems and thinking. We will also have a strong geopolitical theme to the conference reflecting the interplay of our industry and global trends.


08:00 - 08:50

Registration & networking refreshments

Sponsored by:

08:50 - 09:00

Opening remarks & welcome from Kevin Thompson, CEO, Insurance Ireland

09:00 - 09:40

The Post Digital Era is upon us – are you ready for what’s next?

The Accenture Technology Vision Report 2019 is the latest in Accenture’s series of annual reports that predict the most significant technology trends that will shape business over the next three years. Accenture focused this year’s report on a new “post-digital” era, where success is based on an organisation’s ability to master artificial intelligence (AI) and other new technologies. The post-digital era doesn’t mean that digital is over, but rather, that it’s no longer a differentiating advantage – and now the price of admission. The next big competitive advantage in insurance will be created by the ability to capitalise on “momentary markets,” or personalised policy and service offers tailored to customers’ unique life moments and delivered in real-time.

Marc Carrel-Billiard, Global Senior Managing Director of Accenture Labs


Platinum sponsor at EIF2019

Accenture, PLATINUM sponsors at EIF2019

09:40 - 10:25

Perspectives from around the globe

This unique panel will identify key trends that are currently shaping the future direction of the industry within their respective marketplaces. We will hear how a number of insurance nations are building propositions unhampered by legacy systems and thinking.

Recaredo Arias, President of The Global Federation of Insurance Associations (GFIA) and Director General of the Mexican Association of Insurance Companies (AMIS)
Christina Lindenius, CEO, Swedish Insurance Association
Yong Kil Shin, Chairman and CEO, Korea Life Insurance Association
MODERATOR: Florian Wimber, Head of European Affairs and International Insurance, Insurance Ireland

10:25 - 11:00


Sponsored by:

NEAM. coffee break sponsor at EIF2019

11:00 - 11:30

Global industry leader keynote

An interview with Thomas Buberl, CEO and Director of AXA

INTERVIEWER: Adam Kelly, Managing Director and Insurance lead for Accenture in Ireland

Gold sponsor at EIF2019

AXA, gold sponsor at EIF2019



11:35 - 12:15

Supervisors' perspectives

The Supervisors’ perspectives – a near and far approach to developing a supervisory framework in a dynamic marketplace.
What will the world look like in 2030? What is the role of the Supervisor and the Supervisor’s strategy in developing a supervisory framework in a dynamic marketplace? This panel will be asked to address two key questions:

  1. How will supervision evolve in response to new and innovative insurance products?
  2. How is the regulator innovating – what is innovation in the supervisory model?

Sarah Liebing, Head of Insurance, De Nederlandsche Bank
Domhnall Cullinan, Director of Insurance Supervision,  Central Bank of Ireland

MODERATOR: James Grennan, Head of A&L Goodbody’s Insurance Group



12:15 - 12:50

Geopolitical keynote address

Peter Conradi, Europe Editor of the Sunday Times, journalist and author will deliver this keynote address.

Peter will reference some of the following topics and the interplay between these global trends and our industry.

  • Key geopolitical risks on the radar and their potential impact on society, democracy and the global economy
  • The rise of US protectionism and how it is changing the trade landscape
  • Fragmentation in Europe
  • Russia NATO conflict (trade wars, China vs US)
  • Understanding the interconnectedness of geopolitical risks
  • Viewing geopolitical risks in the context of other risks

12:50 - 14:00


Canal Suite

Sponsored by:

14:00 - 14:30

The European outlook

This keynote presentation is from one of the EU executive’s foremost and senior ranking civil servants for financial services. John will focus on three key issues:

1. EU domestic “issues”: Solvency 11, 2020: where he/commission sees it going.
2. CMU – capital markets union including regards to sustainable finance.
3. International role of the EC: the “covered agreement” bilateral agreement with the US: international capital standards.

John Berrigan, Deputy Director General, DG FISMA, European Commission

14:30 - 15:10

Human Capital, responding to the future, 2030

Everyday, our industry professionals are challenged to do their best for our clients and for society. Our leaders and Human Capital specialists are tasked to create the culture and environment that solves complex issues, fosters innovation and supports talented individuals to achieve their greatest career experience. This panel will discuss how to deliver innovation whilst “honouring” legacy, managing in a multi-cultural environment, and how to foster a great employee experience.

Dorothée Burkel, Chief Corporate and People Operations Officer and member of PartnerRe’s Executive Committee
Claire Cusack, Director of Human Resources EMEA at Allianz Worldwide Care
Mary Ryan, Managing Director, CACI
Jonathan Clark, Global Head of Business Solutions Claims, SCOR SE and President the Chartered Insurance Institute UK (CII)
MODERATOR: Valarie Daunt, Partner – Human Capital, Consulting, Deloitte


15:10 - 15:40


Sponsored by:

15:45 - 16:25

Sustainable finance

The insurance industry is founded on the principles of protection and risk management. It has never been afraid to tackle big issues and face significant societal challenges such as today’s issues of climate change and ageing population. In recent years “sustainability” has become a strategic imperative within financial services organisations and insurance companies are working to incorporate it into their strategies and portfolios.
It is a new asset class, delivering long-term economic benefits.
Insurance and risk transfer mechanisms mitigate the risk associated with our environmental and social challenges.
Global insurance players are making great efforts and committing resources to support the Sustainable Development Goals.
This panel of experts will provide insights on a range of crucial elements of “sustainability”, from product development and investment strategies, to meeting climate and sustainability goals. It will also look at the current trends, goals and objectives of leading organisations driving the sustainability agenda.

Zelda Bentham, Group Head of Sustainability, Aviva plc
Yann Le Palec, Executive Managing Director Head of Global Ratings Services, S&P Global Ratings
Butch Bacani, Programme Leader, UN Environment’s Principles for Sustainable Insurance Initiative (PSI)
MODERATOR: Eoin Caulfield, Partner, Insurance William Fry

16:25 - 16:45

Putting the human first in the future home

Companies need to ensure their customers are getting the best experience by understanding their needs in a relevant, transparent and non-intrusive way.
Who are the customers of the future home. What do they really want? How do we overcome strong concerns about how their data is collected and used?

Claire Carroll, Customer Insights Director, The Dock, Accenture’s Global Centre for Innovation

Accenture, PLATINUM sponsors at EIF2019

16:45 - 17:30

Setting the direction of our industry – Insurance Ireland Council Chairs panel

The Insurance Ireland Councils create the vision and direction for our industry, both domestically and internationally.  This session will discuss that vision, strategic imperatives around innovation, sustainability and green initiatives and the current relationship with the customer.

Aidan Holton, Insurance Ireland International Council Chair and CEO Monument Group
Helen O’Sullivan, representing the Insurance Ireland Reinsurance and Captive Council  and CEO Axis Capital
Ann Kelleher, representing the Insurance Ireland Life Council and CEO Ark Life
Donal Clancy, Insurance Ireland Health Council Chair and Executive Director, Managing Director, Laya Healthcare
John Quinlan, Insurance Ireland General Insurance Council Chair and CEO, Aviva Ireland
MODERATOR: Darren Maher, Partner and Head of the Financial Institutions Group at Matheson

17:30 - 17:40

Ann Kelleher, Insurance Ireland conference close

17:45 - 20:00

Networking Reception.

Sponsored by:

Accenture, PLATINUM sponsors at EIF2019